Carlana Charles's Articles


  • 8 Tried and Proven Ways to Show Clients Your Appreciation
    One of the best ways to keep clients is to show them your appreciation. Clients like to feel appreciated, so it’s important to take advantage of every opportunity you get to show them that you value their business. Whilst good customer service is the best way to show clients your appreciation, here are eight other tried and proven tips.
  • 5 Reasons To Hire Virtual Assistants
    Virtual Assistants are ideal for businesses at all levels but are commonly used by entrepreneurs, solo-professionals and small businesses. There are literally hundreds of reasons to hire a Virtual Assistant but I’ll present you with 5 common ones.
  • 5 Tips on Dealing With Difficult Clients
    Sure, the customer is king but let’s face it, some of them are just irrational, difficult and downright horrible. Fortunately, they don’t make up the majority. So, what do you do when you’re faced with the client from Hades that you’d rather throttle than serve? Put the following steps into practice, of course.
  • 10 Tips on Building a Loyal Clientele
    As with all relationships, showing interest in the other party as well as communication is essential. The same applies to business relationships. All you need is that one or two loyal clients and you’re set. Here are 10 tips that will assist in building lasting and successful relationships with your clients.
  • Putting Clients First
    In order to serve clients well it is important that we understand them. Once we understand our clients we are able to anticipate their needs and provide services and solutions that will best fit them.

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